Quick Summary

ServiceTitan is a field service management platform for growing and larger residential and commercial trade companies. Its public package page lists Starter, Essentials, and The Works packages with dispatching, scheduling, call booking, invoicing, pricebook, mobile estimates, reporting, memberships, and other operational controls, plus Pro products such as Voice Agent, Marketing Pro, Contact Center Pro, Scheduling Pro, Dispatch Pro, and Field Pro.

ServiceTitan buying snapshot

Best for: Larger or fast-growing trades businesses that need advanced dispatch, call booking, pricebook, reporting, memberships, marketing, customer experience, and management controls across multiple teams or locations.
Starting price: ServiceTitan uses a demo and request-pricing flow. Its public pricing page lists Starter, Essentials, and The Works packages and says pricing is per technician and designed to fit business goals at different sizes, but it does not publish a fixed monthly starting price. Confirm package, implementation, contract, and Pro product costs with ServiceTitan. (Starter (request pricing))
Free trial: No
Demo required: Yes
Mobile app: iOS and Android
QuickBooks integration: Yes
Online booking: Yes
AI receptionist: Yes
Customer portal: Yes
API: Yes

Best for	Larger or fast-growing trades businesses that need advanced dispatch, call booking, pricebook, reporting, memberships, marketing, customer experience, and management controls across multiple teams or locations.
Starting price	ServiceTitan uses a demo and request-pricing flow. Its public pricing page lists Starter, Essentials, and The Works packages and says pricing is per technician and designed to fit business goals at different sizes, but it does not publish a fixed monthly starting price. Confirm package, implementation, contract, and Pro product costs with ServiceTitan. (Starter (request pricing))
Free trial	No
Demo required	Yes
Mobile app	iOS and Android
QuickBooks integration	Yes
Online booking	Yes
AI receptionist	Yes
Customer portal	Yes
API	Yes

ServiceTitan Buyer Fit

Typical ServiceTitan Customer

ServiceTitan is usually a good fit for larger or fast-growing trades businesses that need advanced dispatch, call booking, pricebook, reporting, memberships, marketing, customer experience, and management controls across multiple teams or locations.

Why contractors choose ServiceTitan

Contractors often compare ServiceTitan because it can help organize jobs, customers, estimates, invoices, and communication without forcing every workflow into a custom system first.

Not ideal if

Very small contractors that need a low-cost, self-serve setup with published monthly pricing and minimal implementation.

- You need workflows this product does not support without workarounds.
- Your team will not adopt the mobile or office workflow consistently.
- Pricing, setup fees, or add-ons do not fit your real monthly budget.

Need help choosing or integrating ServiceTitan?

If ServiceTitan looks close but you still need online booking, QuickBooks, payments, SMS, AI receptionist, or a portal to work together, start with a setup plan before you commit.

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Who It Fits

Good fit if

Larger or fast-growing trades businesses that need advanced dispatch, call booking, pricebook, reporting, memberships, marketing, customer experience, and management controls across multiple teams or locations.

Not best if

Very small contractors that need a low-cost, self-serve setup with published monthly pricing and minimal implementation.

Pros and Cons

Pros

- Deep feature set for larger trades companies
- Public package structure covers Starter, Essentials, and The Works
- Strong dispatch, call booking, pricebook, reporting, and customer experience workflows
- Pro products expand into voice agent, marketing, contact center, scheduling, dispatch, and field sales workflows
- Good fit for multi-tech and multi-location operations that need operational controls

Cons

- No fixed public starting price; buyers must request pricing
- Requires demo and likely implementation planning
- Can be too heavy for very small businesses or teams that want self-serve setup

Core Features

SchedulingYes

Dispatch managementYes

Estimates and quotesYes

InvoicingYes

PaymentsYes

Online bookingYes

Customer portalYes

Route optimizationYes

Inventory managementYes

ReportingYes

Review managementYes

Integrations

QuickBooksYes

StripeNo

ZapierNo

Google CalendarYes

API availableYes

AI and Mobile Support

AI featuresYes

AI receptionistYes

iOS appYes

Android appYes

Recommended Alternatives

FieldEdge

Business management software for HVAC, plumbing, and electrical contractors.

Housecall Pro

Field service platform for home service teams that need scheduling, dispatch, estimates, invoices, payments, online booking, reviews, and AI-assisted customer support.

Service Fusion

Service Fusion is field service software with flat-rate pricing, unlimited users, scheduling, dispatch, estimates, invoicing, payments, QuickBooks integration, and optional add-ons.

Zuper

AI-powered configurable field service platform for multi-trade operations. Deep workflow customization, API integrations, and location intelligence for complex dispatch needs.

BuildOps

Commercial contractor software for service, projects, and operations.

Related Comparisons

Housecall Pro vs ServiceTitan Jobber vs ServiceTitan

Sources and Last Checked

Last checked: 2026-07-08

Official pricing page

Product updates / changelog

https://www.servicetitan.com/pricing https://www.servicetitan.com/features/voice-agent https://help.servicetitan.com/release-hub/docs/st-release-notes https://www.servicetitan.com/

Need help choosing or integrating ServiceTitan?

If you are comparing tools, online booking, QuickBooks workflows, or AI receptionist setup, start with a short fit check.

Get a Free Software Setup Plan